Terms & Conditions
Effective Date: 01 September, 2025
Last updated: 01 September, 2025
1. Acceptance of Terms
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and HireFinch.ai ("HireFinch," "we," "us," or "our") governing your access to and use of the HireFinch platform, including our website, mobile application, and related services (collectively, the "Platform").
By accessing or using our Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use our Platform.
2. Description of Service
HireFinch is an AI-powered Interview platform that provides intelligent recruitment solutions, including but not limited to:
AI-driven candidate screening and matching
Automated interview scheduling
Video interview analysis and insights
Candidate assessment and ranking
Recruitment analytics and reporting
Integration with third-party HR systems
3. User Eligibility and Registration
3.1 Eligibility
To use our Platform, you must:
Have the legal capacity to enter into binding contracts
Provide accurate and complete registration information
Maintain the confidentiality of your account credentials
3.2 Account Registration
You agree to:
Provide true, accurate, current, and complete information during registration
Maintain and promptly update your account information
Be responsible for all activities that occur under your account
Immediately notify us of any unauthorized use of your account
4. User Categories and Responsibilities
4.1 Employers/Companies
If you register as an employer, you represent and warrant that:
You have the authority to bind your organization to these Terms
You will comply with all applicable employment laws and regulations
Job postings and Interview plans are accurate and non-discriminatory
You will not use the Platform for any unlawful hiring practices
5. Acceptable Use Policy
5.1 Permitted Use
You may use our Platform solely for legitimate recruitment purposes in accordance with these Terms.
5.2 Prohibited Activities
You agree not to:
Use the Platform for any unlawful, fraudulent, or discriminatory purposes
Post false, misleading, or inaccurate information
Engage in harassment, hate speech, or discriminatory conduct
Attempt to reverse engineer, hack, or compromise Platform security
Use automated tools to scrape or collect data from the Platform
Circumvent any technological measures we use to protect the Platform
Violate any applicable laws or regulations
Create multiple accounts for deceptive purposes
Share your login credentials with third parties
6. AI Technology and Data Processing
6.1 AI-Powered Features
Our Platform utilizes artificial intelligence and machine learning technologies to:
Analyze resumes and candidate profiles
Provide hiring recommendations and insights
Automate various recruitment processes
6.2 AI Limitations
You acknowledge that:
AI recommendations are tools to assist decision-making, not replace human judgment
Final hiring decisions remain your responsibility
AI systems may have limitations and biases that we work to minimize
We continuously improve our AI models but cannot guarantee perfect accuracy
6.3 Data Usage for AI Training
By using our Platform, you consent to our use of anonymized and aggregated data to improve our AI models and services, subject to our Privacy Policy.
7. Content and Intellectual Property
7.1 User Content
You retain ownership of content you submit to our Platform ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, and distribute such content for the purpose of providing and improving our services.
7.2 Our Intellectual Property
The Platform and its content, features, and functionality are owned by HireFinch and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
7.3 Respect for Third-Party Rights
You warrant that your User Content does not violate any third-party intellectual property rights, privacy rights, or other legal rights.
8. Payment Terms and Billing
8.1 Subscription Plans
We offer various subscription plans with different features and pricing. Current pricing is available on our website and may be updated from time to time.
8.2 Payment Processing
Payments are processed through secure third-party payment processors. You authorize us to charge your designated payment method for applicable fees.
8.3 Refund Policy
Refunds are provided according to our refund policy, which may vary by subscription type and circumstances. Please contact our support team for specific refund requests.
8.4 Auto-Renewal
Subscriptions automatically renew unless canceled before the renewal date. You may cancel your subscription through your account settings or by contacting support.
9. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.We comply with applicable data protection laws, including but not limited to:General Data Protection Regulation (GDPR)California Consumer Privacy Act (CCPA)Other applicable regional privacy laws
10. Third-Party Integrations
Our Platform may integrate with third-party services and applications. We are not responsible for the availability, accuracy, or content of such third-party services. Your use of third-party integrations is subject to their respective terms and conditions.
11. Disclaimers and Limitations of Liability
11.1 Service Availability
We strive to maintain Platform availability but do not guarantee uninterrupted service. We may temporarily suspend the Platform for maintenance, updates, or other operational reasons.
11.2 Disclaimer of Warranties
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
11.3 Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, HIREFINCH SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR RELATING TO YOUR USE OF THE PLATFORM.
12. Indemnification
You agree to indemnify, defend, and hold harmless HireFinch and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses arising out of or relating to:
Your use of the Platform
Your violation of these Terms
Your violation of any rights of another party
Your User Content
13. Termination
13.1 Termination by You
You may terminate your account at any time by following the account closure process in your account settings or contacting our support team.
13.2 Termination by Us
We may suspend or terminate your access to the Platform immediately, without prior notice, for:
Violation of these Terms
Fraudulent or illegal activities
Non-payment of applicable fees
Any other reason we deem appropriate
13.3 Effect of Termination
Upon termination, your right to access and use the Platform will cease immediately. We may retain certain information as required by law or for legitimate business purposes.
14. Dispute Resolution
14.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of California, United States, without regard to its conflict of law provisions.
14.2 Class Action Waiver
You agree that any arbitration or legal proceeding shall be limited to the dispute between you and HireFinch individually. You waive any right to participate in a class action lawsuit or class-wide arbitration.
15. General Provisions
15.1 Modifications to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes through the Platform or via email. Continued use of the Platform after such modifications constitutes acceptance of the updated Terms.
15.2 Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
15.3 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and HireFinch regarding your use of the Platform.
15.4 Assignment
You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.
15.5 Force Majeure
We shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including but not limited to acts of God, natural disasters, pandemics, or government actions.
16. Contact Information
For questions about these Terms or our Platform, please contact us at:
Email: support@hirefinch.ai
Address: 101 Jefferson Dr Ste 212C, Menlo Park, CA 94025
Phone: +1 385-275-6130